# Notification management

To help streamline your workflow and filter out any unnecessary noise, the NetSPI Platform allows you to customize your notifications. When a new user account is created, all notifications are enabled by default.

To configure the notifications the NetSPI Platform can send you:

  1. Select your name in upper right of the NetSPI Platform page and then select Notification Settings to display the Notification Settings page.
    Notifications access
  2. Move the slider for each NetSPI Platform notification type to receive notifications (blue) or not (gray). You can choose to receive notification in the NetSPI Platform only and/or to receive notifications to your email associated with your NetSPI account.

# Email frequency settings

For all notification items, you can configure how often you receive email notifications.

  1. Select the gear icon (if available) at the end of the Notification to display the Notification Configuration dialog box.

    Notification config

    Options that display for email frequency will vary by notification type.

  2. Select the frequency from the Notification Frequency drop-down list.

  3. Use the table below as a guide for how often you want to receive notifications.

Selecting This Frequency: Delivers Notifications to You at This Time:
Real time As soon the notification is sent to the NetSPI Platform
Daily You will receive one email every day at 4 AM CST. This email will combine all the notifications you’ve set to Email Notification into one email.
Weekly You will receive one email once a week. This email will combine all the notifications you’ve set to Email Notification one email.
Monthly You will receive once a month. This email will combine all the notifications you’ve set to Email Notification one email.

Sample notification:

Sample notification
Sample notification

# Using comment mentions

If you want to reach a specific person at your organization or at NetSPI, use the NetSPI Platform’s comment mentions.

  1. Enter "@" and the first few letters of the person’s name you would like to tag in your comment. Their name should appear in the auto-selection drop-down list where you can select it.
    Comments callout
  2. Enter any further comment information you’d like to share and select the Post button to save the comment. The person you included in the comment will receive a notification as long as they configured their Notification Settings to notify them when a comment is added.