# Engagement States

During our penetration testing process, engagement states serve as a vital tool to keep you informed about the progress of the test. Each state marks a specific phase in the journey, from initial planning to testing and final reporting. By understanding these states, you'll gain insight into how NetSPI is tracking progress and when key milestones are reached.

The diagram below depicts the engagement state flow. Orange boxes featuring the NetSPI logo represent stages under NetSPI's responsibility, while green boxes signify states in which action is required by the client.

The below table defines each state represented in the diagram above:

Engagement State	Definition
On Hold	The engagement is on hold. Reach out to your Client Delivery Manager with any questions.
Canceled	The engagement has been canceled.
Unscheduled	The engagement has been purchased, but it has not yet been scheduled.
Pending Scheduling	A schedule request to an existing engagement has been submitted and NetSPI is reviewing the request to confirm availability. Please Note: Scheduling requests via the Platform will be introduced in the upcoming new interface.
Pending Scope Review	A request for a new engagement has been submitted and NetSPI is reviewing the request. Please Note: Requesting new engagements via the Platform will be introduced in the upcoming new interface.
Scheduled	The engagement is scheduled.
Kickoff Scheduled	The kickoff call for the engagement is scheduled.
Requirements Pending	The engagement has action items in the kickoff tab that require action.
Testing In Progress	The testing for the engagement is in progress.
Quality Assurance	The report for the engagement is undergoing quality assurance.
Pending Remediation Testing	The engagement report has been delivered and the remediation window has started.
Pending Remediation Test Scheduling	A request for the remediation test has been submitted and NetSPI is reviewing for availability. Please Note: Requesting a remediation test via the Platform will be introduced in the upcoming new interface.
Remediation Testing Expiring Soon	The remediation window for the engagement is expiring in 30 days or less.
Remediation Test Scheduled	The remediation test has been scheduled and confirmed by NetSPI.
Remediation Test Expired	The remediation testing window has expired for the engagement and the engagement will be closed. For assistance, reach out to your Client Delivery Manager.
Remediation Testing In Progress	The remediation testing is in progress.
Completed	The engagement is complete.