# SLA Management

The SLA Management page is where you configure your service level agreements for the PTaaS modules on the NetSPI Platform.

Use the steps below to configure the SLA management to your specifications for the allowed days for PTaaS remediation and to define what is considered the start date.

1. Select the Settings icon to display the Settings page.
2. Then select the PTaaS card to display the PTaaS Settings page.
3. Select the SLA Management card.
4. For each finding severity level row in the Remediation SLA Policy table:
   • Enter a day value (or Select the up/down arrow) for each Days to Fix field to set the number of days within which your organization requires remediation to take place.
     
   • Select Day Published or Day Assigned from the Starting Day drop-down list.
5. Select Save when finished to save your remediation SLA policy.